It is an accidental Policy without tracker that covers the vehicle from all aspects, i.e. accidental external means, Fire external explosion self-ignition or lightning or frost, burglary house-breaking, Riot & Strike, Atmospheric Disturbance, Earthquake, Theft/Snatch.

Prepaid Periodic Maintenance is a maintenance package is a smart, affordable and consistent way to control how much you spend on the maintenance of your vehicle. This package is bought by the customer in advance and can enjoy the services for the rest of the year. It includes the following: 1- 4 Periodic Maintenance 2-Oil and Oil Filter Change 4 times a year 3-Car Wash and Priority Services

Toyota Extended warranty is an extension of the vehicle warranty for an additional 12 months/ 24 Months, post expiry of vehicle’s built-in warranty 36 months/ 100,000 KMs (3 Years).

Effective from 20th April 2019 the warranty period of all CKD and CBU variants is 3 years or 100,000 KM (whichever comes first).

First Free Service (FFS) at 1,000 K.M /45 days whichever comes first. Please note that Parts are not included in FFS.

Yes, you can reschedule or cancel your appointment by contacting our Assist center.

It's recommended to schedule your appointment before one day in advance to ensure availability.

You can schedule a service appointment for your vehicle through our website or Social Media platforms by filling out the online service appointment form, or you can call our assist center to book an appointment.

Yes, you can inquire about product availability or pricing through our official social media platforms. Our customer relations team monitors these channels and will respond to your inquiries.

Absolutely! If you prefer a callback regarding your inquiry, please let us know, and our customer relations team will arrange a convenient time to discuss your concerns.

To submit an inquiry, you can use our website's contact form, email our customer relations department, or call our inquiry handler. We will respond to your inquiry promptly.

If you encounter any issues with your vehicle after purchase, please contact our customer relations department immediately. Our team will assist you in resolving the problem and ensuring your satisfaction.

You can expect a prompt response, empathetic communication, and a resolution to your issue.

The customer relations department is responsible for handling customer inquiries, complaints, and feedback. They aim to provide excellent customer service and resolve any issues that customers may have.

We value your feedback! You can share your dealership experience by completing the customer feedback survey provided on our website or contacting our customer relations department directly.