Customer Experience Survey

Timeliness of handover process from Reception to Delivery

Attention and Courtesy of Service Advisor. And responsiveness to your query.

Convenience of finding Customer Service Facilities (Customer lounge, washrooms, parts/cashier counter, etc.) and cleanliness of the dealership.

Did the service center deliver your vehicle at promised delivery time.

How do you rate the overall quality of repair work performed on your vehicle.

Timeliness of vehicle delivery process (time waiting to be attended, completing paperwork and picking up vehicle)

Please rate how likely you rate the quality of car serviced at this Toyota Dealership and would you recommend others in the future to us.

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